Problem
Emergency response teams lacked reliable real-time communication tools during wildfires and critical events.
Outcome
Enabled faster emergency responses with live video, SOS alerts, and GPS tracking for public safety operations.
What our customers say...
Their AI engineering expertise was instrumental in accelerating our machine learning model development. They seamlessly integrated with our team and delivered exceptional results.
Eid AlMujaibel
CEO, Tenmeya
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The Challenge
In wildfire zones and crisis situations, every second counts. But frontline teams were relying on outdated communication tools—slowing response, risking lives, and creating chaos when clarity was critical. Our client, a leader in emergency communication systems, needed to modernize how control rooms and field agents worked together. The challenge: build real-time, reliable communication that could scale during high-stakes emergencies without overwhelming users on the ground.
Scope
Built mission-critical web and mobile apps to improve field communication, control room coordination, and speed.
Our Approach
We designed two purpose-built platforms: a web app for control room operators and a mobile app for field agents. Both were optimized for real-time crisis response from SOS alerts to GPS tracking. Working closely with the client, we moved from low-fidelity wireframes to production-ready UI, prioritizing speed, clarity, and ease of use. Every feature supported what mattered most: fast, frictionless coordination during emergencies.
The Solution
We delivered two apps tailored for high-pressure use: one for control room coordination, another for field agents. Features included SOS alerts, group and direct comms, live video feeds, and real-time GPS tracking. The design emphasized clarity and speed helping users act, not think. Each tool was battle-tested for emergency use, ensuring reliable performance when decisions couldn’t wait.
The Results
Response times improved. Coordination felt effortless. Field agents shared locations and video instantly, while control rooms tracked movements and dispatched with precision. Teams moved faster, made better calls, and reduced on-ground confusion. The new system didn’t just upgrade communication, it changed how crises were managed. What was once reactive became confidently proactive.
100%
Mission-Critical Uptime
2X
Faster Field Coordination
24/7
Emergency-Ready
0
Communication Bottlenecks
Tech stack used
Languages & Markup
HTML5, CSS3, JavaScript (ES6+), TypeScript
Frameworks & Libraries
React.js, Vue.js, Next.js
Styling Tools
Tailwind CSS, SASS, Styled Components
Build Tools
Webpack, Vite, Babel
Testing
Jest, React Testing Library, Cypress
Design Collaboration
Figma, Adobe XD, Zeplin
Why Procedure?
Built for High-Stakes Use, Not Just High-Tech
Emergency response isn’t the place for generic tools. Procedure was brought in for our ability to design systems that hold up in real-world pressure built to stay usable, stable, and clear even when the situation isn’t.
A Design Process That Mirrors Field Reality
We went beyond feature checklists. Our team mapped communication flows to real emergency behaviors designing with the speed, constraints, and roles of actual users in mind. The result: intuitive software that works the way frontline teams do.
Embedded Execution, Not Just Delivery
At Procedure, we didn’t just hand off screens, but embedded alongside client teams across product, design, and engineering. That meant faster decisions, fewer misfires, and systems that were production-grade from day one.