Our Methodology

Stay Close to the Problem.
Ship What Matters.

We're not process consultants who disappear into discovery for months. We're forward-deployed engineers who embed with your team, understand your constraints, and ship production code from week one. No layers. No handoffs. Just focused engineering.

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98%

Client Retention

3+Years

Average Partnership

150+

Products Shipped

100%

Knowledge Transfer

We stay close because distance creates drift. And drift kills products.

Procedure engineers are forward-deployed. We sit inside your systems, your Slack channels, your codebase. We understand not just what you're building, but why it matters and who it's for. When engineers understand the problem firsthand, they build better solutions.

How We Work

From First Conversation to Production.

A proven methodology designed for speed without sacrificing craft. Every phase builds on the last, and every decision stays visible.

01

Discovery

Understand the Real Problem

1-2 Weeks

We don't do multi-month discovery phases. We go deep fast. Our engineers immerse themselves in your domain, interview stakeholders, and map technical constraints. By the end of week one, we have a shared understanding of what success looks like.

Deliverables

  • Technical architecture assessment
  • Risk identification and mitigation plan
  • Scope definition with clear milestones
  • Team structure recommendations
02

Design

Architect for Production

1-2 Weeks

We design systems meant to run in production under real load with real users. Not diagrams that look good in executive presentations. Every architectural decision is documented with its trade-offs visible. We optimize for maintainability and iteration speed.

Deliverables

  • Production-ready system architecture
  • API contracts and data models
  • Security and compliance framework
  • Technical decision records
03

Build

Ship Incrementally. Learn Continuously.

Ongoing Sprints

We work in tight iterations, shipping working software every week. Not features that almost work—features that are deployed, monitored, and ready for users. Our engineers pair program, conduct code reviews, and maintain production-grade standards from the first commit.

Deliverables

  • Weekly deployable increments
  • Continuous integration and deployment
  • Real-time progress visibility
  • Knowledge transfer throughout
04

Ship

Production is Day One, Not the Finish Line

Milestone-Based

Getting to production is just the beginning. We instrument everything, monitor performance, and iterate based on real user data. When issues arise—and they will—we're there to diagnose, fix, and improve. Your product gets better every week it's live.

Deliverables

  • Production deployment and monitoring
  • Performance optimization
  • Incident response and resolution
  • Data-driven iteration cycles
05

Iterate

Evolve Based on Evidence

Continuous

User behavior tells you what documentation never can. We analyze how people actually use your product, identify friction points, and prioritize improvements that move the metrics that matter. Features are validated, not assumed.

Deliverables

  • Usage analytics and insights
  • Feature prioritization based on data
  • Continuous improvement cycles
  • Long-term product roadmap input

What Makes Us Different

Not Your Typical Dev Shop.

We built Procedure because we were tired of how agencies work. Here's what we do differently.

Embedded, Not Outsourced

Our engineers don't work in isolation on the other side of an account manager. They join your standups, use your tools, and care about your outcomes. When the engagement ends, the knowledge stays with your team.

Context Over Communication

We believe shared understanding beats constant check-ins. Instead of flooding your inbox with status updates, we invest in making sure everyone has the context they need to make good decisions without waiting for a meeting.

Ship and Improve, Not Wait for Perfect

Perfection is the enemy of progress. We'd rather put working software in front of users and learn from real feedback than debate hypotheticals in endless planning sessions. Momentum matters.

The Why Stays Visible

Every technical decision comes with its rationale documented. When you ask 'why did we build it this way?' there's always an answer. We learn in the open because transparency makes teams stronger.

Our Principles

The beliefs that guide our work.

These are not just words on a wall. They are the principles we use to make decisions every day.

01

Intentional Craft

Every system we build reflects care, context, and the people behind it. We don't rush the details or cut corners on architecture. Production-grade from day one.

02

Honest Conversations

No black boxes. No vague timelines. No surprise invoices. We tell you what's working and what isn't. Feedback is about making things better together.

03

Zero Politics

We have no room for ego or noise. Transparency, trust, and shared intent keep our teams aligned and focused on what actually matters: shipping software.

04

Ownership and Autonomy

When you build something at Procedure, you own it. We trust our engineers to make good calls and back them with accountability. No micromanagement.

05

Learning from Mistakes

If you're not making mistakes and learning from them, you're not growing. We run blameless post-mortems and celebrate lessons as much as wins.

06

Users First

Our compass is simple: make it useful, make it clear. We design for the person on the other side of the screen—not metrics, not trends. Real users, real solutions.

What You Can Expect

Outcomes, Not Outputs.

We measure success by what ships and the impact it creates—not by hours logged or tickets closed.

98%

Client Retention

Clients stay because we consistently deliver results

3+Years

Average Partnership

We build long-term relationships, not short-term projects

150+

Products Shipped

Production code running for real users

100%

Knowledge Transfer

Your team gets stronger, not more dependent

"What started with one engineer nearly three years ago has grown into a team of five, each fully owning their deliverables. They've taken on critical core roles across teams. We're extremely pleased with the commitment and engagement they bring."
Shrivatsa Swadi
Shrivatsa Swadi
Director of Engineering, Setu

Ready to Build
Something Real?

Skip the months of discovery and the endless proposal cycles. Let's have an honest conversation about what you're building and how we can help. If we're not the right fit, we'll tell you.

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