Terms & Conditions

Welcome to Procedure! We've tried to make these terms as straightforward as possible. Here's the gist:

• By using our website, you agree to follow these rules
• You can explore our content and use our features responsibly
• We protect your data and respect your rights under Indian law
• We own our content, but you keep ownership of what you create
• We'll let you know if we make changes to these terms
• We're here to help, but we can't be liable for everything

Now, let's dive into the details...

By accessing, browsing, or using the Procedure website and any of our services, you're agreeing to be bound by these Terms & Conditions and our Privacy Policy. Think of it as a digital handshake—you're saying "yes" to playing by our rules.

If you don't agree with these terms, that's totally fine—just don't use our site. We'd appreciate a quick email to hello@procedure.tech letting us know what concerns you have, so we can try to address them.

These terms apply to everyone who visits or uses our website, whether you're just browsing, signing up for an account, or using our paid services.

What You Can Do

• Explore freely: Browse our content and read our articles
• Create and share: Upload content, participate in discussions, and engage with our community
• Learn and grow: Use our resources for educational and professional development
• Provide feedback: Share suggestions, report bugs, or tell us how we can improve
• Use our services: Access both free and paid features according to your account type

What You CANNOT Do

We want to keep Procedure safe and useful for everyone, so please don't:

Legal and Ethical Violations:

• Break any applicable laws or regulations in your jurisdiction
• Use our services for any illegal, fraudulent, or harmful activities
• Violate the rights of others or engage in discriminatory practices
• Misrepresent your identity or create false accounts

Content and Communication Violations:

• Post content that's abusive, threatening, defamatory, or violates someone's privacy
• Upload content that violates copyrights, trademarks, or other intellectual property rights
• Send unsolicited communications, spam, or promotional materials
• Share inappropriate, offensive, or irrelevant content on our platforms

Technical and Security Violations:

• Attempt to hack, disrupt, or interfere with our website's functionality
• Use any automated tools, robots, spiders, or scrapers to access our services without permission
• Introduce viruses, malware, or other harmful code
• Attempt to gain unauthorized access to our systems, servers, or databases
• Launch denial-of-service attacks or similar disruptive activities
• Use any device, software, or routine that interferes with the proper functioning of our services

Business and Professional Violations:

• Damage or falsely represent Procedure's reputation or ratings
• Use our contact information or services for unauthorized solicitation
• Reverse engineer, modify, or create derivative works from our proprietary systems
• Compete directly with us using information obtained through our services

Age Restriction:

• If you're under 18, you'll need a parent or guardian's permission to use our services

Violation of these terms may result in immediate suspension or termination of your access to our services.

From time to time, we may run special promotions, discounts, or contests. Here's how they work:

Eligibility & Rules

• Promotions are available to users who meet specific criteria (we'll always tell you what these are)
• Each promotion has its own set of rules, duration, and terms
• You can't combine offers unless we specifically say you can
• Promotions are subject to availability and may be limited in quantity

Changes & Cancellations

We reserve the right to modify, suspend, or cancel any promotion at any time. If we do, we'll:

• Post an update on our website
• Send an email notification if you're already participating
• Honor any commitments already made to participants

Our Content

All the content we create—including text, images, videos, logos, and software—belongs to Procedure and is protected by Indian and international intellectual property laws. You can use our content for personal, non-commercial purposes, but please don't copy, redistribute, or create derivative works without our permission.

Your Content

When you upload, post, or share content on Procedure:

• You keep ownership: Your content remains yours
• You grant us license: We can display, store, and share your content as part of our service
• You're responsible: Make sure you have the right to share what you post
• We can moderate: We may review, edit, or remove content that violates our guidelines

Content Standards

All user-generated content must:

• Be original or properly attributed
• Respect others' intellectual property rights
• Comply with applicable laws and regulations
• Align with our community guidelines

Content Removal

We can remove content that:

• Violates these terms or our community guidelines
• Infringes on intellectual property rights
• Is reported by other users and found to be inappropriate
• Poses legal or security risks

We may need to update these terms occasionally to reflect changes in our services, legal requirements, or business practices.

How We'll Notify You

When we make changes, we'll:

• Update the "Last Modified" date at the top of this page
• Send an email notification to registered users for significant changes
• Post a banner or notification on our website highlighting important updates

Your Continued Use

By continuing to use Procedure after we've posted updated terms, you're agreeing to the new version. If you don't agree with the changes, you can stop using our service or contact us to discuss your concerns.

We work hard to provide a great service, but like any technology platform, we need to set some boundaries on our liability.

Service Availability

Procedure is provided "as is" and "as available." While we strive for 99.9% uptime, we can't guarantee our service will always be available or error-free. We may need to perform maintenance, updates, or deal with unexpected technical issues.

No Warranties

We don't make warranties about:

• The accuracy or completeness of content on our site
• Uninterrupted or error-free service
• Results you may achieve using our platform
• Third-party content or services linked from our site

Limitation of Liability

Under Indian law, our liability to you is limited to the amount you've paid us in the 12 months before the claim arose. We're not liable for:

• Indirect, consequential, or punitive damages
• Loss of profits, data, or business opportunities
• Damages caused by third parties or circumstances beyond our control
• Your use of third-party services or content

Third-Party Links and Services

Our website may contain links to other websites or integrate with third-party services. We don't control these external sites and aren't responsible for their content, privacy practices, or terms of service. Use them at your own discretion.

Indemnification

You agree to protect us from any legal claims or damages that arise from:

• Your use of our service
• Content you post or share
• Your violation of these terms
• Your violation of any third party's rights

Analytics and Monitoring

We may use third-party service providers to monitor and analyze the usage of our services, including:

• Website analytics (Google Analytics, similar tools)
• Performance monitoring for our applications and services
• User behavior analysis to improve our service delivery
• Security monitoring and threat detection

Third-Party Integration

In the course of providing our services, we may integrate with or utilize:

• Cloud service providers (AWS, Google Cloud, Azure)
• Development and collaboration tools
• Monitoring and logging platforms
• Communication and project management systems

All third-party integrations are subject to their respective terms of service and privacy policies, which we encourage you to review.

Providing Feedback

You may provide us with information and feedback through:

• Direct communication at hello@procedure.tech
• Support channels and ticketing systems
• Project collaboration platforms
• Third-party review and feedback tools

Feedback Terms

By providing feedback, suggestions, ideas, or error reports ("Feedback"), you acknowledge and agree that:

• You will not retain any intellectual property rights to the Feedback
• We may have independently developed similar ideas or solutions
• Your Feedback does not contain confidential or proprietary information from you or third parties
• We are not obligated to keep your Feedback confidential
• We may use, modify, and implement your Feedback without compensation or attribution

Error Reporting

If you encounter technical issues, security vulnerabilities, or service problems:

• Report them promptly to hello@procedure.tech
• Provide detailed information to help us reproduce and resolve issues
• Do not exploit any discovered vulnerabilities for malicious purposes
• Allow us reasonable time to address reported issues before public disclosure

We take your privacy seriously and comply with:

• The Information Technology Act, 2000 and its amendments
• The Personal Data Protection Bill (when enacted)
• Consumer Protection Act, 2019
• Other applicable Indian data protection regulations

Your Rights

As an Indian user, you have the right to:

• Know what personal data we collect and how we use it
• Access and update your personal information
• Request deletion of your data (subject to legal requirements)
• Withdraw consent for non-essential data processing
• File complaints with appropriate authorities if needed

For complete details, please read our Privacy Policy, which is part of these terms.

By Procedure

We may suspend or end your account or access—without prior notice—if we believe you've:

• Breached these Terms or applicable laws
• Engaged in fraudulent, abusive, or harmful activity
• Failed to pay for premium services
• Created security risks or misused our services/IP
• Acted in a way that could harm Procedure or our users

By You

You can end your relationship with us anytime by:

• Stopping use of our services
• Contacting hello@procedure.tech to close your account
• Cancelling services as per your specific agreement

Effect of Termination

• Your access and rights to use our services end immediately
• Premium features and portals are revoked
• Unpaid invoices remain due
• Certain information may be retained as required by law
• Active contracts follow their own termination terms

Survival

Sections on intellectual property, payments, disclaimers, liability limits, indemnity, governing law, and confidentiality continue to apply even after termination. Separate service agreements remain subject to their own clauses.

These terms are governed by Indian law, and any disputes will be resolved in Indian courts.

Jurisdiction

Any legal disputes arising from your use of Procedure will be subject to the exclusive jurisdiction of the courts in Mumbai, India.

Dispute Resolution Process

Before going to court, let's try to work things out:

• Contact us first: Email us at hello@procedure.tech with details of your concern
• Good faith discussion: We'll try to resolve the issue within 30 days
• Mediation: If needed, we can try mediation through a neutral third party

Legal action: As a last resort, disputes will be resolved in Indian courts

Entire Agreement

These terms, along with our Privacy Policy, constitute the complete agreement between you and Procedure.

Severability

If any part of these terms is found to be invalid or unenforceable, the rest will remain in full effect.

No Waiver

Our failure to enforce any provision doesn't mean we've waived our right to enforce it later.

Contact Information

Questions about these terms? We're here to help:

• Email: hello@procedure.tech
• Address: San Francisco, CA

Language

These terms are written in English. If translated into other languages, the English version will prevail in case of any conflicts.

By using Procedure, you acknowledge that you've read, understood, and agree to be bound by these Terms & Conditions.

Thank you for being part of the Procedure community!